The existent facilities go from more than 4 million pre paid subscribers to less than 30.000. The platform consists of a main nucleus, and of many additional optional modules. The modules can be added depending on the client's desires to offer additional services. A key differentiator of Continuous is its functional scalability and its immense flexibility for the creation of joint plans and multiple billing parameters.

The different services can be installed pre paid or billed, with or without credit limit. After an initial service has been installed, other services can also be added in a modulate form, such as:

• Cellular
• Residential
• Corporate Accounts
• Data. Wireless Content
• Push-to-Talk
• Internet
• Credit Card Calls
• Brew / WAP / SMS / MMS Prepaid and billed
• Intelligence of Business

The platform Continuous is designed under an architectural guide of services (SOA) that allow the easy adaptation to the different atmospheres and infrastructures of those diverse networks inside the operator: wire, wireless telephone, data, content, etc. Everything with diverse integration possibilities through the different protocols available today: ISUP, TCAP, INAP, VoIP (H323/SIP) as well as others.

The platform Continuous is based on an infrastructure carrier-grade, of high readiness and great capacity for handling a high volume of transactions.

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Intervoice

The company leader in platforms of Service of Value Added (VA) for operators, as well as services of Voice (speech recognition, text to voice, etc.) and Systems of IVR which are one of our main associates allowing us to create architectural value on reliable and efficient phone operators that are able to assist a greater number of interactions simultaneously, with the highest levels of availability in the business market.

- Omvia Voice Server Software
- Omvia Voice Framework Text to Speech Support
- Omvia Voice Framework Advanced Speech Recognition Support
- Intelligent Networks

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Interactive Intelligence

In OLTP Voice Systems we implement and support Contact Centers and solutions of Voice/IP exchange or regular Interactive Intelligence, systems of readiness offering "soft phones" with total call control, handling of presence activity, ACD (routing based on abilities, multimedia lines, etc.), IVR with optional speech recognition, Fax, Pop Screen, Chat for Web and Web Callback, unified Messaging, Voice IP, Marker Predictive, recording System and monitoring of calls, handling of cash dispensers and of points of purchase among other functionalities.

- Customer Interaction Center
- Interaction Dialer
- Interaction Recorder
- Interaction Supervisor
- Enterprise Interaction Center
- Communité
- Vocalité
- e-FAQ

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Nice

On the other hand, the winning products of Nice make up a powerful platform of Voice Recording and Monitoring Systems, digital video and data form for security applications as well as quality control applications.

The objective of installing this product in the Call Centers is to capture, evaluate, analyze, and better the clients experience in the interactions of voice, voice above IP, electronic mail and Web

Multimedia Interactions:

NICE Perform
ScreenSense
NiceUniverse
NiceAdvantage
NICE Feedback
NICE Analyzer
NICE Learning
NiceLog
NiceLog High Density Logger
NiceLog VoIP
NiceCall Focus II
NICE Storage Center
Central Mass Storage

Video and Security:

NiceVisionPro
NiceVisionHarmony
NiceVisionNVSAT
NiceVisionAlto

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OLTP Voice Systems provides the following solutions in the Contact Center area:

• Call Center / PBX
• ACD / Management of Universal Lines
• Universal Agents
• IVR / Speech Recognition / Text-to-Speech
• Servant CTI
• Markers (Predictive, Preview, Power)
• Recording Platform and Monitoring Multimedia
• Labor Force
• Management of e-mails and Web Response
• Unified Messaging
• IP Contact Center / IP PBX

Likewise, it has own solutions for the area of billing services:

• Billing Pre and Post paid
• Calling Cards
• Cellular
• Public Phones
• Internet
• Residential
• WAP
• Service automated Collect
• Calls with Credit Cards
• Calls with Position to Bill
• Trunking / Push-to-Talk
• SMS / MMS
• Pager
• Content / Brew